Associations between workplace violence and intent to leave among nurses in emergency department: the mediating role of burnout
-
摘要: 目的 探索职业倦怠在急诊科护士的工作场所暴力与离职意愿关系中的中介作用。方法 从安徽省8所三级甲等医院急诊科随机选择199名在职在岗护士接受本次横断面调查,数据采用描述性统计、Spearman相关分析,使用结构方程模型验证职业倦怠在急诊科护士的工作场所暴力与离职意愿关系中的中介作用。结果 急诊科护士职业场所暴力与职业倦怠中情感衰竭、去人格化以及离职倾向呈正相关(均有P<0.05),职业倦怠中情感衰竭以及去人格化与离职倾向之间呈正相关(均有P<0.05)。路径分析显示,职业场所暴力通过情感衰竭和去人格化对离职倾向的间接效应分别为(t=6.21,95% CI:0.021~0.059)和(t=5.39,95% CI:0.019~0.056)。结论 工作场所暴力和职业倦怠是影响离职倾向的重要因素,情感衰竭和去人格化在工作场所暴力对离职倾向的影响中发挥重要的中介作用。Abstract: Objective To examine the mediating role of burnout in the relation between workplace violence and intent to leave using a sample of nurses in emergency departments. Methods A cross-sectional study was conducted among 199 randomly selected nurses in emergency departments from eight first-rate of level three hospitals in Anhui province. Descriptive statistics, Spearman rank correlation analysis, and structural equation model were used to examine the mediating role of burnout in the relation between workplace violence and intent to leave. Results Among nurses in emergency department, workplace violence had a positive correlation with emotional exhaustion, depersonalization, and intent to leave (all P<0.05). The burnout (emotional exhaustion and depersonalization) also had a positive correlation with intent to leave (all P<0.05). Path analyses demonstrated that emotional exhaustion (t=6.21, 95% CI:0.021-0.059) and depersonalization (t=5.39, 95% CI:0.019-0.056) mediated the relationship between workplace violence and intent to leave. Conclusions Both workplace violence and burnout are related to intent to leave among nurses in emergency department. Furthermore, emotional exhaustion and depersonalization mediate the relationship between workplace violence and intent to leave.
-
Key words:
- Emergency service, hospital /
- Nurses /
- Violence /
- Fatigue
-
陈祖辉. 广州市医院工作场所暴力流行病学研究[D]. 广州:南方医科大学, 2011. 杨筱多,姜亚芳,李春,等. 综合医院护士遭受工作场所暴力现状及影响因素的研究[J].中华护理杂志, 2009,44(10):877-881. 李波,宁宇,寇长贵,等. 护士在医疗场所遭受暴力侵害的现况分析[J]. 中国医院管理, 2005, 25(12):23-25. 陈祖辉,王声涌. 急诊科护士工作场所心理暴力问题调查研究[J]. 护理学杂志, 2004,19(15):3-6. 潘菲,韩学美. 综合性医院急诊科护士遭受工作场所暴力的调查[J]. 解放军护理杂志, 2011,28(20):6-9. 樊立华,周辰宇. 医院工作场所暴力现状、影响及应对策略探讨[J]. 中国公共卫生管理, 2013,29(1):33-35. Oztun G. Examination of incidents of workplace verbal abuse against nurses[J]. J Nurs Care Qual, 2006,21(4):360-365. Sofield L, Salmond SW. Workplace violence. a focus on verbal abuse and intent to leave the organization[J]. Orthop Nurs, 2003,22(4):274-283. 白芳. 护士离职意愿与工作场所暴力的相关性研究[J]. 海南医学, 2013,24(22):3413-3414. 蒋培亚. 护士职业倦怠的研究现状[J]. 解放军护理杂志, 2014,31(13):24-25,34. 王培席,陈传波,白琴,等. 急诊护士遭受工作场所暴力后的体验[J]. 中华护理杂志, 2007,42(5):437-439. Estryn-Béhar M, Van der Heijden BI, Ogińska H, et al. The impact of social work environment, teamwork characteristics, burnout, and personal factors upon intent to leave among European nurses[J]. Med Care, 2007,45(10):939-950. 金钰梅,胡雁,钱建萍,等. 护理人员职业疲惫和离职意愿的相关性[J]. 解放军护理杂志, 2010,27(4):241-244. 王培席. 医务场所暴力调查及理论模型研制[D]. 成都:四川大学, 2006. Peek AC, Schaffer K, Kraus JF,et al. Surveillance of non-fatal workplace assault injuries, using police and employers' reports[J]. J Occup Environ Med, 1998,40(8):707-713. 陈素坤. 临床心理护理指导[M]. 北京:科学技术文献出版社, 2000:207-218. 叶志弘,骆宏,姜安丽. 杭州地区护士群体职业倦怠常模与诊断标准的研究[J]. 中华护理杂志, 2008,43(3):207-209. 李永鑫. 三种人群工作倦怠的比较研究:基于整合的视角[D]. 上海:华东师范大学, 2005. 周荣慧,呼滨,丁炎明,等. 北京城区综合性医院护士职业倦怠影响因素的追踪研究[J]. 中国护理管理, 2010,10(9):27-30. 理查德·格里格,菲利普·津巴多. 心理学与生活[M]. 北京:北京邮电出版社, 2003:380-382.
点击查看大图
计量
- 文章访问数: 416
- HTML全文浏览量: 118
- PDF下载量: 4
- 被引次数: 0